Frequently Asked Questions (FAQ)
1. General Information
What is Nectar Matrimony? Nectar Matrimony is an online platform designed exclusively for individuals seeking life partners for marriage. It is not a dating website, and any use of the platform for casual dating or commercial purposes is strictly prohibited.
Who can register on this website? To register, you must be of legal marriageable age as per Indian Law (18 years for females and 21 years for males) and must have a genuine intent to enter into a matrimonial alliance.
2. Safety and Verification
Does Nectar Matrimony verify user profiles? No. Nectar Matrimony provides the platform for interaction but does not physically verify the background, character, or credentials of its members. All information is self-reported by users.
Whose responsibility is it to check if a profile is genuine? As per our Terms and Conditions, the entire responsibility lies with the user. We strongly advise you to conduct your own independent due diligence, such as background checks, family visits, and workplace verification, before proceeding with any match.
What should I do if a member asks for money? Never send money to anyone you meet on a matrimonial website. If a member asks for financial help, a loan, or bank details under any pretext (e.g., medical emergency, travel costs), please stop all communication and report the profile to us immediately.
3. Privacy and Data
How is my personal data used? Your data is used solely to create your matrimonial profile and suggest matches. We do not sell your data to third parties. For more details, please see our Privacy Policy.
Can I delete my profile? Yes, you can deactivate or delete your profile through your account settings. Please note that as per Indian law (IT Act), we may be required to retain certain logs (like IP addresses) for a specific period for security reasons.
4. Legal and Jurisdiction
Which laws govern the use of this website? The use of this website is governed by the laws of the State of Maharashtra, India, and the Information Technology Act, 2000.
Where will legal disputes be settled? In the event of any legal dispute or claim, the exclusive jurisdiction shall lie with the courts in Mumbai, Maharashtra.
5. Using the Platform
How do I report an abusive or fake profile? Every profile has a “Report” button. Alternatively, you can email our Grievance Officer at [Insert Email Address] with the details of the profile and the reason for your report.
Can I hide my photos from the general public? Yes, our website offers privacy settings that allow you to control who can see your photos and contact details. We recommend using these features until you have built a level of trust with another member.